Patient Relations & Office Support Specialist!!
We're excited to announce we are hiring for the position of
Come work for a team that values community and culture! At Empassion Pelvic Health, we care as much about our staff as our patients, and we care a lot! ​
Are you a Good Fit
for our Team?
As our Patient Relations & Office Support Specialist, you’re the first smiling face and the calm, friendly voice patients encounter. You’ll help set the tone, creating a comfortable and positive experience for everyone who walks through our doors. With your warmth and efficient organizational skills, you’ll ensure our office flows smoothly so our therapists can focus on providing the best care possible.
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Key Responsibilities:
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Cultivating a welcoming atmosphere for patients and their families in person, by phone, and through email.
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Answering calls cheerfully and providing helpful information.
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Managing patient payments, maintaining records, and handling daily reconciliation.
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Scheduling patient appointments, coordinating therapist schedules, and managing our waitlist to keep our schedule efficient.
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Ensuring patient rooms are clean, stocked, and ready to go.
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Maintaining a welcoming reception area, with a special touch for children’s comfort and engagement.
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Assisting with various office tasks, including scanning, filing, and assembling materials.
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Supporting our therapists with clinic flow so they can focus on patient care.
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Holding and playing with babies as needed while their parents receive treatment.
Qualifications:
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Education: High school diploma required.
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Experience: Healthcare or medical office experience is a plus.
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Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
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Personality: You’re a people person with excellent communication skills, an upbeat attitude, and a knack for relationship building.
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Work Ethic: Self-driven, independent, and calm under pressure.
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Bonus: You love working with children and are happy to hold and soothe babies when needed.
Work Hours:
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25-30 hours per week
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Monday-Friday, every other Saturday
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Some early morning (opening office by 7:30 AM) or early evening (closing office at 6:30 PM) availability may be needed, depending on the weekly schedule - flexibility is appreciated!
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Benefits:
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Competitive pay that values your skills and experience
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Monthly health benefit contribution
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Ample time off for work-life balance
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401K benefits after 1 year of work
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Positive work environment where every team member is genuinely valued
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Discounted in-house massage services
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If you’re ready to be part of a team that values kindness, compassion, and excellence, we encourage you to apply. At Empassion Pelvic Health, you’ll find a supportive community where you can grow and make a difference every day. To apply, please send your resume and cover letter to info@empassionpelvichealth.com.
